Privacy Policy

The data controller for the services described on this website is Samuel Real, acting as an independent individual operator.

Contact address: Madrid, Spain. NIF: 12452719J.

Contact: support.verticaldrama@gmail.com.

Depending on how you use the platform, we may process:

Account data, such as your name, email address, authentication provider, plan, and account settings.

Project and workspace data, including project titles, genre, trope, tone, episode structures, summaries, cliffhangers, creative notes, and uploaded documents.

Payment and billing data related to subscriptions. Full payment card data is processed by payment providers, not stored directly by the platform.

Technical and usage data, such as logs, browser/device information, security records, and analytics data where applicable.

Support, moderation, and dispute-related information where necessary to manage requests, reports, abuse prevention, or transactional issues.

We process personal data to:

provide access to user accounts and authenticate users;

create, save, edit, and manage projects, scripts, ideas, and related creative content;

operate AI-assisted generation features requested by the user;

process subscriptions and related billing workflows;

enforce platform rules, investigate abuse, and protect the integrity of the service;

communicate service updates, legal notices, and support responses;

improve platform performance, reliability, and security.

Personal data may be processed where necessary to perform a contract with users, including account creation, workspace functionality, and subscriptions.

Data may also be processed where necessary to comply with legal obligations, including accounting, tax, fraud prevention, and lawful requests.

In some cases, data may be processed based on legitimate interests, including service security, moderation, abuse prevention, internal analytics, and product improvement.

Where consent is required, such as for non-essential cookies or similar technologies, processing will rely on consent.

When AI-assisted features are used, prompts, project context, and structured inputs may be processed by third-party AI service providers as part of the service workflow.

Users remain responsible for ensuring they have the right to upload or submit the content they provide to the platform.

Users should avoid submitting personal data, confidential material, or third-party content to AI tools unless they are authorised to do so and understand the implications.

Subscription checkout is handled through a third-party payment provider, Stripe.

The platform may store transaction identifiers, plan status, and accounting-related metadata required to operate the service.

Payment providers process financial data under their own legal terms and privacy obligations.

Personal data may be shared with service providers that help operate the platform, including providers for authentication, hosting, storage, analytics, AI processing, and payments.

Data may also be disclosed where legally required, to protect rights and security, to enforce the rules of the platform, or in connection with a future restructuring, sale, or transfer of the project.

Personal data is not sold as a standalone commercial dataset.

Account and workspace data may be retained for as long as necessary to provide the service, maintain records, resolve disputes, comply with legal obligations, and protect the platform.

Purchase, billing, and accounting records may be retained for longer where required by tax, accounting, anti-fraud, or regulatory obligations.

If you request account deletion, some data may be deleted or anonymised, while limited records may be retained where necessary for legal compliance, security, or transactional integrity.

Depending on applicable law, you may have the right to access, rectify, erase, restrict, object to certain processing, or request portability of your personal data.

You may also withdraw consent where processing relies on consent, without affecting earlier lawful processing.

To exercise your rights, contact support.verticaldrama@gmail.com. We may request additional information to verify your identity.

Some service providers may process data outside your country. In such cases, appropriate safeguards may be used where required under applicable law.

Reasonable technical and organisational measures are used to protect the platform and user data. No internet-based service can guarantee absolute security.

Users are responsible for maintaining the confidentiality of their credentials and securing access to their own accounts.

If you have concerns about how personal data is processed, contact support.verticaldrama@gmail.com.

You may also have the right to lodge a complaint with a competent data protection authority.